Hi Folks!
Sorry about the lack of updates lately.
I had my shifts cut for a few weeks and as a result didn't run into quite as many jerks as I tend to and the ones I did come across just didn't seem as bad as the old ones. Sure, they still complain if there's too much ice in their water or if they have to wait more than five minutes for their steaks well-done but it just didn't seem worth it to bring something so petty to you.
I'm working on getting some server friends to share their stories with you at a later date...but as of now, the updates will stay on their about once every two weeks or so pace.
I'll have something for you no later than May 1. Promise.
Saturday
Friday
Table 41
I saw the host seat Table 41 and followed him with a carafe of water. I set it on the table as he gave them their menus. I greeted them with my standard, "Good evening, ladies. How are you today? *pause appropriately* Glad to hear it. Could I start you off with a coffee, coke, margarita or an iced tea?"
Mother: "We have only just walked in the door. We have no idea what we'll be drinking tonight. It's very rude for that to be the first question out of your mouth. We will need more time."
*smile* "I understand you'll need a few minutes. I'd just like to point out my first question was to ask how you were. I'll go ahead and give you a some time."
Daughter: "Excuse me, miss? I'm sorry, could I have an iced tea? That sounds really good."
"Of course, I'll be right back." I took about 45 seconds to get an order from a single gentleman sitting at a counter seat, then I filled the iced tea and brought it to the table.
Mother: "It doesn't look busy. There are a lot of empty tables"
"It's not quite dinner time yet; we'll fill up soon. Would you prefer a bigger booth?"
Mother: "No. I was just wondering why, if it's not busy it took you so long to get back to take our order?"
They hadn't even been in the restaurant a full five minutes yet and the bitch is complaining .
"I apologize for the wait. I'll go ahead and take your order now so you won't have to wait any longer, if you'd like."
Mother: "We'll share your chicken nachos. Chili on the side. No guacamole. A Large, did you get that, LARGE? salsa. I want the cheese melt-ed, not like it is sometimes where it's just shredded cheese tossed on there, MELT-ED. Jalepenos, so they're noticeable. I want to actually be able to taste them. Light on the lettuce and extra tomatoes. And a sour cream for each of us."
"Sounds great, I'll get that in right now and out to you as soon as possible. Did you decide if you'd like a drink?"
Mother: "Yes, I will need a coke. I'm surprised you remembered to ask."
*smile and walk away to do a million other things*
About ten minutes later, I'm crazy busy putting in orders from the bar getting out food to people that ordered before Table 41 and drinks and orders from people that have come in since Table 41 arrived. My manager is helping out and runs my food to Table 41. Everything came up exactly how they wanted. He said me, "They said no one ever got it right before. Hahaha. You're good girl." Which really did make me smile.
Then *I* go to check on Table 41 myself just to make sure they're happy.
Mother: "The cheese was melted, but it was still somehow cold. And she got more sour cream than I did, so I'll need another one. And could you do me a favor and ask the cooks how old these chips are? They taste stale. Eventually, I'll need another coke, but could you ask your manager to get it for me? He's so nice and he actually seems to care about what we need."
"I'm sorry, was there something you needed that I didn't get for you?"
*Mother stuffs a handful of chips in her mouth instead of answering me*
Daughter: "No, actually, you've been wonderful."
"Thank you very much. I'll have Anthony come back by with your sour cream and soda in a minute."
I went to the manager and relayed the previous exchange to him. He agreed that Mother was a bitch and took her some sour cream and a coke.
When they went to pay and the host asked how their dinner had been the Mother said, "Everything was perfect. You're lucky to work with a such a great manager. He got our order just right."
I saw the host seat Table 41 and followed him with a carafe of water. I set it on the table as he gave them their menus. I greeted them with my standard, "Good evening, ladies. How are you today? *pause appropriately* Glad to hear it. Could I start you off with a coffee, coke, margarita or an iced tea?"
Mother: "We have only just walked in the door. We have no idea what we'll be drinking tonight. It's very rude for that to be the first question out of your mouth. We will need more time."
*smile* "I understand you'll need a few minutes. I'd just like to point out my first question was to ask how you were. I'll go ahead and give you a some time."
Daughter: "Excuse me, miss? I'm sorry, could I have an iced tea? That sounds really good."
"Of course, I'll be right back." I took about 45 seconds to get an order from a single gentleman sitting at a counter seat, then I filled the iced tea and brought it to the table.
Mother: "It doesn't look busy. There are a lot of empty tables"
"It's not quite dinner time yet; we'll fill up soon. Would you prefer a bigger booth?"
Mother: "No. I was just wondering why, if it's not busy it took you so long to get back to take our order?"
They hadn't even been in the restaurant a full five minutes yet and the bitch is complaining .
"I apologize for the wait. I'll go ahead and take your order now so you won't have to wait any longer, if you'd like."
Mother: "We'll share your chicken nachos. Chili on the side. No guacamole. A Large, did you get that, LARGE? salsa. I want the cheese melt-ed, not like it is sometimes where it's just shredded cheese tossed on there, MELT-ED. Jalepenos, so they're noticeable. I want to actually be able to taste them. Light on the lettuce and extra tomatoes. And a sour cream for each of us."
"Sounds great, I'll get that in right now and out to you as soon as possible. Did you decide if you'd like a drink?"
Mother: "Yes, I will need a coke. I'm surprised you remembered to ask."
*smile and walk away to do a million other things*
About ten minutes later, I'm crazy busy putting in orders from the bar getting out food to people that ordered before Table 41 and drinks and orders from people that have come in since Table 41 arrived. My manager is helping out and runs my food to Table 41. Everything came up exactly how they wanted. He said me, "They said no one ever got it right before. Hahaha. You're good girl." Which really did make me smile.
Then *I* go to check on Table 41 myself just to make sure they're happy.
Mother: "The cheese was melted, but it was still somehow cold. And she got more sour cream than I did, so I'll need another one. And could you do me a favor and ask the cooks how old these chips are? They taste stale. Eventually, I'll need another coke, but could you ask your manager to get it for me? He's so nice and he actually seems to care about what we need."
"I'm sorry, was there something you needed that I didn't get for you?"
*Mother stuffs a handful of chips in her mouth instead of answering me*
Daughter: "No, actually, you've been wonderful."
"Thank you very much. I'll have Anthony come back by with your sour cream and soda in a minute."
I went to the manager and relayed the previous exchange to him. He agreed that Mother was a bitch and took her some sour cream and a coke.
When they went to pay and the host asked how their dinner had been the Mother said, "Everything was perfect. You're lucky to work with a such a great manager. He got our order just right."
At this rate I'm going to have to change this to worst customer of the month.
Though, it is actually a good thing I'm posting less often...It means that less people have been assholes to me recently. Either that or so many people are assholes, I'm just getting used to it.
Anyway, lets get on with the show kids!
For those of you who don't know, I work in a diner-style restaurant. Basically, a family-owned Denny's with good quality food. And some damned good green chili. I just wanted you to keep that in mind...
Table 7 - A young blonde woman asked me, "Excuse me, do you have San Pellegrino water?"
"No, ma'am. I'm sorry, we don't carry bottled water." *pause* "Not even Fiji?" "Nope, sorry. We do have coca-cola products and Bud on tap though." *smile*
Host Desk - "Hi ladies, two this evening?" The shorter blonde lady responds, "Yes, non-smoking please." "The whole restaurant is non-smoking, so that should be easy enough. Follow me, please." The taller blonde lady stops me, "Is it really non-smoking, it smells like cigarettes." "Yes, ma'am. Colorado passed a law that prohibits smoking in restaurants, and we've been non-smoking for about seven or eight months now. Would you like a booth?" "Can we have a waitress that doesn't smoke cigarettes then. I don't want to have to smell their smoke while I'm trying to eat." It just so happened that evening that no one there, not even the manager, was a non-smoker. "Actually, I'm not sure there is a non-smoking server here tonight...would you like me to double check?" "No, we'll just go somewhere else." And they left.
I can understand not wanting to eat in a restaurant that allows smoking and I can even understand that it can be gross when someone breeathes smoker breath on you but there's only been one time, ever that I can remember being able to smell the smoke on a server while I was a diner. And I don't cook, so I eat out a LOT.
Yeah, that's all for now. Catch up with you later.
Though, it is actually a good thing I'm posting less often...It means that less people have been assholes to me recently. Either that or so many people are assholes, I'm just getting used to it.
Anyway, lets get on with the show kids!
For those of you who don't know, I work in a diner-style restaurant. Basically, a family-owned Denny's with good quality food. And some damned good green chili. I just wanted you to keep that in mind...
Table 7 - A young blonde woman asked me, "Excuse me, do you have San Pellegrino water?"
"No, ma'am. I'm sorry, we don't carry bottled water." *pause* "Not even Fiji?" "Nope, sorry. We do have coca-cola products and Bud on tap though." *smile*
Host Desk - "Hi ladies, two this evening?" The shorter blonde lady responds, "Yes, non-smoking please." "The whole restaurant is non-smoking, so that should be easy enough. Follow me, please." The taller blonde lady stops me, "Is it really non-smoking, it smells like cigarettes." "Yes, ma'am. Colorado passed a law that prohibits smoking in restaurants, and we've been non-smoking for about seven or eight months now. Would you like a booth?" "Can we have a waitress that doesn't smoke cigarettes then. I don't want to have to smell their smoke while I'm trying to eat." It just so happened that evening that no one there, not even the manager, was a non-smoker. "Actually, I'm not sure there is a non-smoking server here tonight...would you like me to double check?" "No, we'll just go somewhere else." And they left.
I can understand not wanting to eat in a restaurant that allows smoking and I can even understand that it can be gross when someone breeathes smoker breath on you but there's only been one time, ever that I can remember being able to smell the smoke on a server while I was a diner. And I don't cook, so I eat out a LOT.
Yeah, that's all for now. Catch up with you later.
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