Alright. It's been almost a week since my last update...That in no way means that I've had no asshole customers, I've just been busy...watching TV and drinking coffee.

From Friday 10/21

Table 41

Two people who chose to sit in smoking, rather than wait five minutes for a table in non. When they were sat, the WHOLE restaurant was full, including 2/3rds of the smoking section and the whole bar. They were told it would take a minute for their server to get to them. Three minutes later when I did get to them, they complained about the wait...and the smoke. The host informed me a table was being cleaned off and if they wanted they could move. They declined. I took their order, along with four others, put them all in and ran to make drinks. Busy, busy, blah, blah. Their food came up while I happened to be standing next to the window. I took it to them right away and asked if they needed anything else. At the moment, they were okay, so I left them to their food. The other four orders came up in quick succession, taking another 10 minutes of so to get out in their entirety. I then checked back on Table 41. I gave them refills and confirmed that everything was okay and they needed nothing else. Drinks were made, more food was taken out and another ten minutes passes before I checked back in on 41.

And now the story changes. The woman is VERY upset. "I'm a regular here and never have I had such bad service." I'm taken a bit aback, as they've not seemed upset at all up to this point, "I'm sorry ma'am. What was wrong, and is there anything I can do for you now?" "I've just never had such bad service." "Okay...well, would you rather speak to my manager about this?" I thought maybe she hadn't answered because she didn't want to upset me, or maybe she was too cowardly to say something to my face. "Now, why do I got to talk to your manager. Can't you talk to me about you not being a good waitress?" "I'm sorry you found your service to be lacking. Let me go get my manager." I had to walk away. I couldn't figure out how to respond to her. I told Anthony (my manager) about the table and asked him to go talk to her. Instead, he watched some college football on TV. Finally she came up to the register and talked to Anthony. She told him, "She's had nothing but a bad attitude since the minute we sat down. Trying to get us to go sit somewhere else and rolling her eyes at us every chance she gets. Then I try to talk to her about it and she gets all uppity and rude. She's rude and stuck-up."

Now, in my life I've been called a LOT of things, but this is the first time I've ever been called "stuck-up".

For her talk of being a 'regular', I've worked five nights a week for the past eight months straight, and I've never seen her in that restaurant before.

Table 6

On Sunday nights we're usually pretty slow, so we only have three servers. Normally this is more than enough, but this Sunday night, one of the other waitresses was sick. So there were only two of us. For 20 tables, not including the bar and counter. Of course this is the night we get really busy...but the real fun started when we were getting ready to close.

Ten minutes before we were going to lock the doors, I got two new tables. One was an incomplete party waiting for two more guests. I told them that we were going to be closing the kitchen in ten minutes. The reply I got, "Well, if we'd been told that when we walked in, we would've walked right back out."

My other party was all there. There was four of them and they ordered quickly and were really cool about it.

The other party was finally complete and they also ordered very quickly.

Then I took out the food.

The previously incomplete party was entirely happy and very nice. The lady who was rude apologized and said, "Sometimes, when I'm really hungry, I can be a real bitch. I'm so sorry if I was rude." Everything was cool.

The other table wanted extra gravy. The cooks had to get some from the back and warm it in the microwave, stir it so it warmed evenly and didn't get gross. This takes about three minutes. In that time, I tried to get some sidework done. I was wiping some stuff down, when the girl who'd asked for the gravy got up and started waving her arms frantically. I said I silent prayer that a fly hadn't fallen in her mashed potatoes. When I got there she said, "Hi, remember us? We're waiting for gravy? Or are you too busy cleaning to bother with us?" I apologized for her wait, explained the kitchen had been closed and it was going to take a couple extra minutes. I also asked if there was anything else I could do for them while they waited. They said everything was fine. I went and got the gravy, brought it to the table and the girl said, "My friend needs more wine." I smiled politely, asked if anyone else needed a refill while I was there and went to get the wine after everyone, again, said they were fine. When I dropped off the wine, The Girl's boyfriend took his iced tea from behind the dessert menu and said, "I need some more tea." I didn't smile, I didn't ask, I just went to get tea. My manager was standing near the pitcher of tea, while I filled it I told her how Table 6 was intentionally running me. She agreed it was fucked up and I when I dropped off the tea, I heard The Girl say, "If she didn't spend so much time talking to her friends, maybe I would try to be nicer."

At least her friends realized she was being a bitch too.

The previously incomplete party left when they were done eating, thanked everyone for sticking around for them, and tipped very generously.

Table 6 stayed until my manager asked them to leave, complained that we close too early, and left $3.

I hate people sometimes.

Table 21.



They weren't specifically annoying or needy, though there were 13 of them.

I know that I'm a good server so I tend not to Gratuity large tables, though, I can if I choose.

I bet you can tell why they were the bad table tonight...
Yeah, on a $100 check, they left me $8.

$8. And they were actually happy with my service.

Overall it was a great night tonight though.